Terms & Conditions

In-stock items shall be delivered within 5 days max if in Kuwait ( this may take a bit longer during sale periods ).
In-stock items shall be delivered within 10 days max if international ( this may take a bit longer during sale periods ).
Costumers may be given the possibility of making an advance payment for certain items in which case you are able to make an advance purchase. This will ensure that you receive this item in priority once they are ready to be delivered ( Pre-Order ).
In case of pre- orders, orders may take from 12 to 20 working days until they are ready to be delivered ( this may take a bit longer during sale periods or Corona pandemic).
Any incorrect shipments and orders will be replaced at no extra cost.
If you wish to to return or exchange any item, you must inform us within 3 days of receipt of your order.
Incase of exchange and refund, items should be in good conditions and not used along with the original tag.
There is no refund or exchange on orders on demand.
There is no refund on evening dresses.
We do not accept returned items that have been sent back without proper returns requests. Items should be in good condition, undamaged, unworn, without makeup marks and all tags should be attached to them.
Chat